Being as well as Doing, the Mark of Quality Leadership

In the market place today, we see rising levels of competition to be the best at doing the best.  Whether the comparison is in being the name that is mentioned in every household or the business with a billboard on every major community street, or having the most clientele, many strive to meet the demand of everyday people whose needs are forever changing and yet never satisfied.     For team members, the pressure to keep up with the resourcefulness of the “next store” business can be stressful and seemingly impossible causing low moral and the feelings of never measuring up or being “good enough”. 

What is missing in most is not the quality and quantity of product, for they may carry and market the same thing; however, it could very well be the quality and quantity of leadership.  Quality leadership establishes quality culture.  Quality culture ensures high quantity in all areas of a business and profession from team members to products to customers and clients.  Through positive influence, practiced disciplines, and simple systems any organization can rise above its current condition and be healthy while doing, demonstrating the mark of quality leadership.

Positive Influence

As John Maxwell shares in his 21 Irrefutable Laws of Leadership, leadership most of all is influence.  Influence is mastered through finely tuning relationships.  It is letting those who you lead know you care.  Reaching out to those who you are in agreement or contract with to operate and promote your organization is priceless.

People go to work because they need to make money.  It is important to be able to pay bills, meet a mortgage, and provide food for themselves and their families.  However, would it not be wonderful to have people come into your organization to run and operate it with a heart of passion because they believe in you and your vision as they meet their personal needs?  The way to cultivate that is by first believing in them and their vision.  For example, do you know the people you hire?  Do you know the number of children they have?  Do you know what sports their children play?  Do you have an idea of what their dreams are for their future and the future of their families?  What about birthdays and anniversaries?  Here’s one, do you know their favorite vacation destination? 

Why is all this important?  Because these are things that are important to people.  By showing that you care about the “simple” as well as the “not so simple” cares of life relays a strong message to your team that you care about them.  This same care will be demonstrated to your clients and customers.  Everyone has a desire to be cared for.  The caring experience is one that many will come back for.  Your influence will go beyond the brick and mortar structure of your organization.  It will positively impact your community through those who are a part of your organization.  The harvest that you reap from the seeds sown into them will come back to you in many bountiful ways. 

Practiced Disciplines

Discipline is not the punishment for bad behavior.  It is the result of good and proper behavior.  It is not the repercussion for doing something wrong.  Rather, it is the reward for doing something right.  However, in order to have discipline, we must practice discipline. 

 In an organization, disciplines are building blocks for a cohesive team.  They are demonstrated by leadership and emulated by team members.  They establish interpersonal commitment from a team and its leader. 

Trust, clarity and accountability are examples of such disciplines.  In his book, The Four Obsessions of an Extraordinary Executive, Patrick M. Lencioni shares that in a healthy organization the discipline of trust is key.  It’s cohesiveness is marked by an absence of politics, unnecessary anxiety, and wasted energy are absent.  Clarity is key as the team comes to know one other’s strengths and weaknesses.  The team holds one another accountable and are committed to making group decisions.  

Simple Systems

Too often organizations with good intentions to establish order can complicate the way in which it is ran.  Simple systems are the solution to a smooth and effective operation.  The same language can be used across the board so that everyone is on the same page.  Respect, honor, and being a brother’s keeper can enhance the culture and draw the positive attention you desire. 

Signed Agreements regarding what you will do and how you will do it creates a system of clear expectations among team members.  Sourcing and accountability help measure the adequacy of getting things accomplished and staying on top of the important tasks.  The path of going from point A to point B can be easy and pleasurable by removing processes that are out of date and no longer necessary.  For those challenging times that arise- and they will- your simple systems can help maintain the balance while you strategize the unexpected.  Those are moments in which you can seize opportunity to learn and modify.

Through positive influence, practiced disciplines, and simple systems a leader can go from being ordinary to extraordinary- the mark of quality leadership. You can take your team to a new level of being and doing.  The impact that this will have on the health of the team, service to clients, and influence in the community will be remarkable and legendary. 

Here’s to creating strategies that will enable you to go the distance! Let’s keep going and growing. It’s a good time to be you!

Peace and Joy,


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